How to build an emotionally intelligent team, Daisy Bird, BIRD Travel PR
How To Start Up by FF&M
In today’s episode, we’re joined by Daisy Bird, founder of BIRD PR, a creative communications agency specialising in luxury travel and hospitality brands since 2010.
Daisy leads with a deep belief in the power of culture, emotional intelligence and building a people-first business. After 15 years in business, Daisy is cognisant of the investment this takes as well as the invisible skills a founder has to have to make a business succeed with a happy team as well.
Stay tuned to hear Daisy’s insights on the emotional undercurrent of running a business, why understanding personalities is non-negotiable in service industries, how she interviews, the value of psychometric testing and why investing in people is the best way to future proof your business.
Daisy’s advice:
- Align yourself with brands you respect
- In this way you will be more effective; integrity matters
- When employing, look for a range of talents and individuality - embrace differences
- Invest in your employees: coaching is helpful for your team in areas like leadership skills and self-awareness
- Wellness retreats are valuable
- Employ people who are ready to learn and accept feedback
- Encourage and reward employees who consciously add value to prove their worth
- You must delegate; it’s not sustainable to do everything yourself and leaves no room for creativity on your part
- Allow time to replenish yourself
- It’s important to air and discuss female developmental/health stages
- Take care of your loyal clients and don’t give all your attention to the new and exciting ones
FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason. Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason.
FF&M recommends:
- LastPass the password-keeping site that syncs between devices.
- Google Workspace is brilliant for small businesses
- Buzzsprout podcast 'how to' & hosting directory
- Canva has proved invaluable for creating all the social media assets and audio bites.
MUSIC CREDIT Funk Game Loop by Kevin MacLeod. Link & Licence
